
Long questions with answers for this topic
OMS is a system that manages the order lifecycle from order placement to delivery, including cancellations, returns and refunds (concept).
Last-mile delivery is the final delivery step from a local hub/warehouse to the customer’s address (concept).
True. Reverse logistics manages return pickup, QC and refund/replacement processing (concept).
Safety stock is extra inventory kept to protect against uncertainty in demand or lead time and avoid stock-outs (concept).
True. SKU is a unique identifier for a product/variant used for inventory control (concept).
True. RTO (Return-to-Origin) happens when a shipment returns due to failed delivery attempts or address issues (concept).
Any six steps (concept):
Flowchart:
Order -> OMS Allocate -> Pick/Pack -> Ship -> Hub -> Last-mile -> Delivered
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