
The internal environment refers to the factors within the organization that influence its performance and decisions. These factors are largely controllable and can be improved through managerial actions.
Internal environment mainly includes:
Why this topic matters: Two firms may face the same external environment, but the one with better internal strengths (skills, processes, resources) performs better.
Resources are the assets and inputs that a firm owns or can access to run its business.
Exam tip: If asked “types of resources,” write 4–5 types with one example each.
Capabilities refer to the firm’s ability to use resources effectively. They are usually developed over time through experience, learning, and systems.
Examples of capabilities:
Simple understanding:
Resources and capabilities are related but not the same:
Example:
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Any three types of resources:
(Write any three with brief explanation and one example.)
Resources are what a firm has (assets), while capabilities are what the firm can do using those assets.
Examples:
So, resources are inputs, and capabilities convert inputs into performance.
Definition of Business Environment is sum or collection of all internal and external factors such as employees, customers needs and expectations, supply and demand, management, clients, suppliers, owners, activities by government, innovation in technology, social trends, market trends, economic changes, etc.
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The internal environment refers to the factors within the organization that influence its performance and decisions. These factors are largely controllable and can be improved through managerial actions.
Internal environment mainly includes:
Why this topic matters: Two firms may face the same external environment, but the one with better internal strengths (skills, processes, resources) performs better.
Resources are the assets and inputs that a firm owns or can access to run its business.
Exam tip: If asked “types of resources,” write 4–5 types with one example each.
Capabilities refer to the firm’s ability to use resources effectively. They are usually developed over time through experience, learning, and systems.
Examples of capabilities:
Simple understanding:
Resources and capabilities are related but not the same:
Example:
Core competence is a special capability/strength that gives the firm a competitive advantage and is difficult for competitors to copy.
Examples:
In exams, write: “Core competence is the key strength that supports long-term competitive advantage.”
VRIO is a quick test to check whether a resource/capability can become a sustained advantage:
If the answer is “Yes” to all, it can give sustained competitive advantage.
Value chain is a tool to analyze activities that create value for customers and to identify where the firm can improve efficiency or differentiation.
How it helps:
Internal strengths and weaknesses shape strategy decisions:
Mini example:
Resources → Capabilities → Core competence → Competitive advantage → Better performance
If these notes helped you, a quick review supports the project and helps more students find it.
The internal environment consists of controllable factors inside the organization that shape performance and strategy. A strong internal environment helps the firm compete even when external conditions are difficult.
Main components:
Internal Environment
↓
Resources (assets)
↓
Capabilities (effective use of assets)
↓
Core competence (unique strength)
↓
Competitive advantage & performance
Thus, internal analysis helps managers decide which strengths to build and which weaknesses to improve.